Support

We usually reply within one business day.

Email us at support@cptl.app. Please include the phone number on your CPTL account so we can find it quickly.

Common questions

How do I stop or pause texts?

Reply STOP to any CPTL text to stop all texts, or PAUSE to pause alerts (reply RESUME to turn them back on). You can also pause alerts on the app's home screen.

How many texts will I get?

Only when something important affects your portfolio. Busy days may bring several texts; quiet days, none.

Can CPTL trade or move my money?

No. Brokerage access is read-only. CPTL can see what you hold so alerts are about your portfolio, but it can never place trades or move money.

How do I cancel my subscription?

If you subscribed in the iPhone app, open Settings → [your name] → Subscriptions on your iPhone and choose CPTL. If you subscribed on cptl.app, open CPTL and tap Settings → Manage subscription.

Does CPTL tell me what to buy or sell?

No. CPTL explains what's happening and why it matters to your portfolio. It never recommends trades.

How do I delete my account?

Email us from any address with the phone number on your account and we'll delete your information as described in our Privacy Policy.